.page-faq {
  --faq-line: rgba(14, 39, 73, 0.14);
  --faq-soft: #4a5464;
  background: var(--cream);
  color: var(--ink);
  font-family: var(--font-sans);
  font-size: var(--fs-17);
  line-height: 1.85;
}

.page-faq *,
.page-faq *::before,
.page-faq *::after {
  box-sizing: border-box;
}

.page-faq img {
  max-width: 100%;
  height: auto;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  background:
    radial-gradient(circle at 86% 10%, rgba(201, 162, 39, 0.24), transparent 58%),
    var(--royal);
  color: var(--cream);
  padding: 26px 0 56px;
  border-bottom: var(--stroke) solid var(--gold);
}

.page-faq .faq-hero .breadcrumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.05em;
  color: rgba(246, 241, 231, 0.7);
  margin-bottom: 30px;
}

.page-faq .faq-hero .breadcrumb a {
  color: var(--gold-light);
  text-decoration: none;
}

.page-faq .faq-hero .breadcrumb a:hover {
  text-decoration: underline;
}

.page-faq .hero-grid {
  display: grid;
  gap: 34px;
}

.page-faq .hero-copy h1 {
  font-family: var(--font-serif);
  font-weight: 700;
  font-size: clamp(30px, 6.2vw, 58px);
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: #fff;
  margin: 14px 0 0;
}

.page-faq .hero-lead {
  margin: 20px 0 0;
  max-width: 33em;
  font-size: var(--fs-17);
  color: rgba(246, 241, 231, 0.86);
}

.page-faq .jump {
  border: var(--stroke) solid rgba(230, 206, 140, 0.42);
  background: rgba(10, 28, 52, 0.55);
  border-radius: var(--radius);
  padding: 18px 18px 12px;
  box-shadow: 6px 6px 0 rgba(201, 162, 39, 0.28);
}

.page-faq .jump-title {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.18em;
  color: var(--gold-light);
  margin: 0 0 10px;
}

.page-faq .jump-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .jump-link {
  display: block;
  padding: 8px 0 8px 14px;
  position: relative;
  color: var(--cream);
  text-decoration: none;
  font-size: var(--fs-14);
  border-bottom: 1px dashed rgba(246, 241, 231, 0.18);
  transition: color 0.2s var(--ease), padding-left 0.25s var(--ease);
}

.page-faq .jump-list li:last-child .jump-link {
  border-bottom: 0;
}

.page-faq .jump-link::before {
  content: "";
  position: absolute;
  left: 0;
  top: 1.05em;
  width: 7px;
  height: 2px;
  background: var(--coral);
}

.page-faq .jump-link:hover {
  color: var(--gold-light);
  padding-left: 20px;
}

/* ---------- 主体布局 ---------- */
.page-faq .faq-body {
  padding: 52px 0 88px;
}

.page-faq .faq-layout {
  display: grid;
  gap: 34px;
}

.page-faq .faq-toc {
  background: var(--paper);
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  padding: 12px 14px;
}

.page-faq .faq-toc-title {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.16em;
  color: var(--gold-deep);
  margin: 0 0 8px;
}

.page-faq .faq-toc .toc-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.page-faq .toc-link {
  display: flex;
  align-items: baseline;
  gap: 8px;
  white-space: nowrap;
  padding: 7px 10px;
  border: 1px solid transparent;
  border-radius: 2px;
  text-decoration: none;
  color: var(--royal);
  font-size: var(--fs-14);
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

.page-faq .toc-num {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  color: var(--coral);
}

.page-faq .toc-link:hover {
  background: rgba(201, 162, 39, 0.18);
}

.page-faq .toc-link.is-active {
  background: var(--royal);
  color: var(--gold-light);
}

.page-faq .toc-link.is-active .toc-num {
  color: var(--gold);
}

/* ---------- 章节通用 ---------- */
.page-faq .faq-section {
  scroll-margin-top: calc(var(--header-h) + 24px);
}

.page-faq .faq-section + .faq-section {
  margin-top: 80px;
  padding-top: 64px;
  border-top: 1px solid var(--faq-line);
}

.page-faq .sec-num {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.18em;
  color: var(--coral);
  margin: 0;
}

.page-faq h2 {
  font-family: var(--font-serif);
  font-size: clamp(23px, 3.6vw, 34px);
  line-height: 1.32;
  font-weight: 700;
  color: var(--royal);
  margin: 10px 0 14px;
}

.page-faq .sec-lead {
  margin: 0 0 30px;
  max-width: 46em;
  color: var(--faq-soft);
}

.page-faq .faq-section h3 {
  font-family: var(--font-sans);
  font-weight: 700;
  font-size: var(--fs-17);
  line-height: 1.5;
  color: var(--royal);
  margin: 0 0 6px;
}

.page-faq .faq-section p a {
  color: var(--royal);
  text-decoration: underline;
  text-decoration-color: var(--gold);
  text-underline-offset: 3px;
}

.page-faq .faq-section p a:hover {
  color: var(--coral);
}

/* ---------- 五步条带 ---------- */
.page-faq .steps-line {
  position: relative;
}

.page-faq .steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .step {
  position: relative;
  background: #fff;
  border: var(--stroke) solid var(--royal);
  border-radius: var(--radius);
  padding: 16px 16px 18px;
  box-shadow: 6px 6px 0 rgba(14, 39, 73, 0.9);
  transition: transform 0.28s var(--ease), box-shadow 0.28s var(--ease);
}

.page-faq .step:hover,
.page-faq .step:focus-within {
  transform: translateY(-4px);
  box-shadow: 10px 10px 0 rgba(14, 39, 73, 0.9);
}

.page-faq .step-num {
  display: inline-block;
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.1em;
  color: var(--royal);
  background: var(--gold-light);
  border: 1px solid var(--gold);
  border-radius: 2px;
  padding: 1px 7px;
}

.page-faq .step h3 {
  margin: 10px 0 6px;
}

.page-faq .step p {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.72;
  color: var(--faq-soft);
}

.page-faq .step-more {
  max-height: 0;
  opacity: 0;
  overflow: hidden;
  margin-top: 0;
  font-size: var(--fs-12);
  line-height: 1.7;
  color: #5a6373;
  transition: max-height 0.36s var(--ease), opacity 0.28s var(--ease), margin-top 0.3s var(--ease);
}

.page-faq .step:hover .step-more,
.page-faq .step:focus-within .step-more {
  max-height: 200px;
  opacity: 1;
  margin-top: 8px;
}

.page-faq .faq-figure {
  margin: 34px 0 0;
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.02em;
  color: #5a6373;
  margin-top: 10px;
}

/* ---------- 答复节奏 ---------- */
.page-faq .reply-grid {
  display: grid;
  gap: 26px;
}

.page-faq .reply-flow {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .reply-flow li {
  display: grid;
  gap: 6px;
  padding: 0 0 20px 18px;
  border-left: 2px solid rgba(201, 162, 39, 0.55);
  position: relative;
}

.page-faq .reply-flow li::before {
  content: "";
  position: absolute;
  left: -7px;
  top: 8px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--cream);
  border: 2px solid var(--gold);
}

.page-faq .reply-flow li:last-child {
  padding-bottom: 0;
  border-left-color: transparent;
}

.page-faq .flow-time {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.12em;
  color: var(--coral);
}

.page-faq .reply-flow p {
  margin: 0;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

.page-faq .reply-note {
  margin: 24px 0 0;
  font-size: var(--fs-14);
  color: var(--faq-soft);
  border-top: 1px dashed var(--faq-line);
  padding-top: 16px;
}

.page-faq .reply-card {
  background: var(--royal);
  border: var(--stroke) solid var(--royal-3);
  border-radius: var(--radius);
  box-shadow: var(--shadow-gold);
  padding: 24px 22px;
  color: var(--cream);
}

.page-faq .reply-num {
  display: block;
  font-family: var(--font-mono);
  font-size: var(--fs-48);
  line-height: 1;
  font-weight: 500;
  color: var(--gold);
}

.page-faq .reply-unit {
  margin: 8px 0 18px;
  font-size: var(--fs-14);
  color: var(--gold-light);
}

.page-faq .reply-facts {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 8px;
  font-size: var(--fs-14);
}

.page-faq .reply-facts li {
  display: flex;
  align-items: center;
  gap: 8px;
  padding-top: 8px;
  border-top: 1px dashed rgba(246, 241, 231, 0.22);
}

/* ---------- 编号动作清单 ---------- */
.page-faq .do-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .do-list li {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  background: #fff;
  border: 1px solid var(--faq-line);
  border-left: 4px solid var(--royal);
  border-radius: 2px;
  padding: 16px 18px;
}

.page-faq .do-num {
  font-family: var(--font-mono);
  font-size: var(--fs-20);
  line-height: 1.2;
  color: var(--gold-deep);
}

.page-faq .do-list p {
  margin: 0;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

.page-faq .do-more {
  margin-top: 8px;
  font-size: var(--fs-12);
  color: #5a6373;
}

/* ---------- 更新自查 ---------- */
.page-faq .update-grid {
  display: grid;
  gap: 28px;
}

.page-faq .update-side {
  display: grid;
  gap: 20px;
  align-content: start;
}

.page-faq .update-side img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .check-card {
  background: var(--paper);
  border: var(--stroke) solid var(--royal);
  border-radius: var(--radius);
  padding: 18px 18px 8px;
  box-shadow: 6px 6px 0 rgba(201, 162, 39, 0.55);
}

.page-faq .check-title {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.12em;
  color: var(--royal);
  margin: 0 0 12px;
}

.page-faq .check-list {
  list-style: none;
  margin: 0 0 12px;
  padding: 0;
  display: grid;
  gap: 8px;
}

.page-faq .check-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  background: #fff;
  border: 1px solid var(--faq-line);
  border-left: 4px solid var(--mint);
  border-radius: 2px;
  padding: 9px 12px;
  font-size: var(--fs-14);
  line-height: 1.6;
}

.page-faq .check-item input {
  flex: none;
  width: 17px;
  height: 17px;
  margin: 4px 0 0;
  accent-color: var(--mint);
  cursor: pointer;
}

.page-faq .check-item label {
  cursor: pointer;
}

.page-faq .check-item:has(input:checked) {
  background: rgba(63, 169, 140, 0.12);
  color: #2c6b5b;
}

/* ---------- 上门时段 ---------- */
.page-faq .slot-grid {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .slot {
  background: #fff;
  border: var(--stroke) solid var(--royal-2);
  border-radius: var(--radius);
  padding: 18px;
  box-shadow: 6px 6px 0 rgba(22, 52, 92, 0.22);
  transition: transform 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.page-faq .slot:hover {
  transform: translateY(-4px);
  box-shadow: 10px 10px 0 rgba(22, 52, 92, 0.22);
}

.page-faq .slot-name {
  font-family: var(--font-serif);
  font-size: var(--fs-20);
  font-weight: 700;
  color: var(--royal);
  margin: 0 0 8px;
}

.page-faq .slot p:last-child {
  margin: 0;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

.page-faq .visit-rules {
  margin-top: 26px;
  background: rgba(201, 162, 39, 0.1);
  border: 1px solid rgba(201, 162, 39, 0.5);
  border-radius: var(--radius);
  padding: 20px;
}

.page-faq .visit-rules h3 {
  margin-bottom: 12px;
}

.page-faq .visit-rules ul {
  margin: 0;
  padding-left: 18px;
  display: grid;
  gap: 8px;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

.page-faq .visit-rules strong {
  font-family: var(--font-mono);
  color: var(--gold-deep);
}

/* ---------- 折叠问答 ---------- */
.page-faq .qa-group {
  margin-top: 26px;
}

.page-faq .qa-group:first-of-type {
  margin-top: 0;
}

.page-faq .qa-group-title {
  display: flex;
  align-items: center;
  gap: 12px;
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.18em;
  color: var(--coral);
  margin: 0 0 12px;
}

.page-faq .qa-group-title::after {
  content: "";
  flex: 1;
  height: 1px;
  background: var(--faq-line);
}

.page-faq .qa {
  background: #fff;
  border: var(--stroke) solid var(--royal);
  border-radius: var(--radius);
  box-shadow: 4px 4px 0 rgba(14, 39, 73, 0.16);
  margin-bottom: 10px;
  overflow: hidden;
}

.page-faq .qa summary {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 15px 16px;
  cursor: pointer;
  list-style: none;
  font-weight: 700;
  font-size: var(--fs-17);
  line-height: 1.6;
  color: var(--royal);
}

.page-faq .qa summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa summary:hover {
  background: rgba(201, 162, 39, 0.1);
}

.page-faq .qa-mark {
  flex: none;
  margin-left: auto;
  margin-top: 5px;
  width: 20px;
  height: 20px;
  border: 2px solid var(--gold);
  border-radius: 2px;
  position: relative;
  transition: transform 0.3s var(--ease), background 0.25s var(--ease);
}

.page-faq .qa-mark::before,
.page-faq .qa-mark::after {
  content: "";
  position: absolute;
  background: var(--gold-deep);
  transition: opacity 0.25s var(--ease);
}

.page-faq .qa-mark::before {
  left: 3px;
  right: 3px;
  top: 7px;
  height: 2px;
}

.page-faq .qa-mark::after {
  top: 3px;
  bottom: 3px;
  left: 7px;
  width: 2px;
}

.page-faq .qa[open] .qa-mark {
  transform: rotate(135deg);
  background: rgba(201, 162, 39, 0.16);
}

.page-faq .qa[open] .qa-mark::after {
  opacity: 0;
}

.page-faq .qa-body {
  padding: 4px 18px 18px;
  border-top: 1px dashed var(--faq-line);
  animation: faqSlideIn 0.32s var(--ease) both;
}

.page-faq .qa-body p {
  margin: 12px 0 0;
  font-size: var(--fs-14);
  line-height: 1.8;
  color: var(--faq-soft);
}

@keyframes faqSlideIn {
  from {
    opacity: 0;
    transform: translateX(-14px);
  }
  to {
    opacity: 1;
    transform: translateX(0);
  }
}

/* ---------- 继续求助 ---------- */
.page-faq .help-grid {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .help-card {
  background: #fff;
  border: var(--stroke) solid var(--royal);
  border-radius: var(--radius);
  padding: 20px 18px;
  box-shadow: 6px 6px 0 rgba(14, 39, 73, 0.14);
}

.page-faq .help-card--cta {
  background: var(--royal);
  color: var(--cream);
  box-shadow: 6px 6px 0 rgba(201, 162, 39, 0.7);
}

.page-faq .help-label {
  font-family: var(--font-mono);
  font-size: var(--fs-12);
  letter-spacing: 0.16em;
  color: var(--coral);
  margin: 0 0 8px;
}

.page-faq .help-value {
  font-family: var(--font-serif);
  font-size: var(--fs-20);
  font-weight: 700;
  line-height: 1.4;
  margin: 0 0 8px;
  word-break: break-word;
}

.page-faq .help-card--cta .help-value {
  color: var(--gold-light);
}

.page-faq .help-desc {
  margin: 0 0 14px;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

.page-faq .help-card--cta .help-desc {
  color: rgba(246, 241, 231, 0.82);
}

.page-faq .help-card .btn {
  display: inline-block;
  text-decoration: none;
}

.page-faq .help-foot {
  margin: 26px 0 0;
  font-size: var(--fs-14);
  color: var(--faq-soft);
}

/* ---------- 断点 ---------- */
@media (min-width: 700px) {
  .page-faq .faq-hero {
    padding: 32px 0 64px;
  }

  .page-faq .slot-grid,
  .page-faq .help-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .reply-flow li {
    grid-template-columns: 88px 1fr;
    gap: 14px;
    align-items: start;
  }

  .page-faq .flow-time {
    padding-top: 3px;
  }

  .page-faq .steps {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 960px) {
  .page-faq .hero-grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 0.85fr);
    gap: 56px;
    align-items: end;
  }

  .page-faq .reply-grid {
    grid-template-columns: minmax(0, 1.6fr) minmax(0, 0.85fr);
    gap: 40px;
  }

  .page-faq .update-grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
    gap: 36px;
    align-items: start;
  }
}

@media (min-width: 1000px) {
  .page-faq .faq-layout {
    grid-template-columns: 210px minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-toc {
    position: sticky;
    top: calc(var(--header-h) + 20px);
  }

  .page-faq .faq-toc .toc-list {
    display: grid;
    gap: 2px;
    overflow: visible;
  }

  .page-faq .toc-link {
    white-space: normal;
  }

  .page-faq .steps {
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: 12px;
  }

  .page-faq .steps-line::before {
    content: "";
    position: absolute;
    left: 8px;
    right: 8px;
    top: -16px;
    height: 3px;
    background: linear-gradient(90deg, var(--gold), var(--coral));
  }

  .page-faq .step-more {
    max-height: 0;
    opacity: 0;
  }
}

@media (max-width: 999px) {
  .page-faq .step-more {
    max-height: none;
    opacity: 1;
    margin-top: 8px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step,
  .page-faq .slot,
  .page-faq .qa-mark,
  .page-faq .jump-link,
  .page-faq .step-more {
    transition: none;
  }

  .page-faq .step:hover,
  .page-faq .step:focus-within,
  .page-faq .slot:hover {
    transform: none;
  }

  .page-faq .qa-body {
    animation: none;
  }
}
<<<PAGE_CSS_END>>>